Terms and Conditions


  1. PDFTerms and Conditions for the Supply of Goods and/or Services
  2. PDFTerms and Conditions of Hire
  3. PDFTerms and Conditions of Purchase
  4. PDFTerms and Conditions of Service Maintenance / Warranty / Support
  5. PDFTerms and Conditions – Network Services
  6. PDFService Levels – Systems
  7. PDFService Levels – Network Services
  8. PDFGeneral Terms and Conditions for Telephony Services
  9. PDFXdroid EULA
  10. PDFSupplemental Terms and Conditions for Avaya Cloud Services
  11. PDFNEC Maintenance and Support T&Cs (v2) (November 2020)

Network Services Terms

  1. PDFCPS Services General Terms and Conditions
  2. PDFIP Telephony Services General Terms and Conditions
  3. PDFLine Services General Terms and Conditions

Avaya Terms

  1. PDFAvaya Global Software Licence Terms
  2. PDFAvaya IP Office Subscription Licensing Supplement