Terms and Conditions


  1. PDFTerms and Conditions for the Supply of Goods and/or Services
  2. PDFTerms and Conditions of Hire
  3. PDFTerms and Conditions of Purchase
  4. PDFTerms and Conditions of Service Maintenance / Warranty / Support
  5. PDFTerms and Conditions – Network Services
  6. PDFService Levels – Systems
  7. PDFService Levels – Network Services
  8. PDFGeneral Terms and Conditions for Telephony Services
  9. PDFXdroid EULA
  10. PDFSupplemental Terms and Conditions for Avaya Cloud Services
  11. PDFNEC Maintenance and Support T&Cs (v3) (November 2022)
  12. PDFMSP IT Agreement (v1 Feb 2022)

Avaya Terms

  1. PDFAvaya Global Software Licence Terms
  2. PDFAvaya IP Office Subscription Licensing Supplement


Carbon Reduction Plan