Enrich your comms with Microsoft Teams Voice

Microsoft Teams Voice contains a rich feature set previously only available in a traditional PBX. Voice can be enabled in Microsoft Teams using Microsoft calling plans or for even more flexibility and functionality using Direct Routing

Teams Voice features:

Auto attendant

Answer inbound calls and easily route them to the right queues with a cloud-based phone system. 

Contact centre integration

Connect to your favourite contact centre software.

Microsoft calling plans

Quickly procure and assign phone numbers or port existing phone numbers. 

Cloud voicemail

Access voicemail messages and transcriptions anywhere from any device.

Microsoft Teams-certified devices

Have a consistent Teams experience on personal and shared devices.

Call queues

Create custom greetings, play music for customers waiting on hold, and set up shared voicemail.

Cloud compliance recording

Easily connect to partner compliance recording solutions.

Direct Routing

Use your existing telecommunications providers by directly connecting their SIP trunks to Microsoft Teams. 

Audio Conferencing

Add flexibility to meetings with a dial-in number, included in every online meeting.

Get in touch with your Account Manager