In order to support our Contact Centre and CX solutions Avoira offer a full Contact Centre Consultancy service.
Working in conjunction with CX Consultants, Davies Consulting, Avoira can work with you to fully understand and define your solution requirements.
Davies Consulting are a specialist consulting, analytics and professional services group dedicated to transforming customer engagement and CX strategies and operations for major brands globally.
They have offices across Europe and North America and deliver solutions to help organisations realise their customer service vision and increase commercial value from their service operations. Davies Consulting have teams of specialists across various practices and disciplines, including service operations, digital, outsourcing, technology, commercial and finance, analytics, recruitment & search, training and L&D.