Catering for contact centres of all shapes and sizes Avoira’s contact centre solutions will meet the needs of any contact centre from 5 agents to 500+ agents.
Avoira’s contact centre solutions allow agents to interact with customers via voice, email, web, video, instant messaging, fax and social media – improving customer service, reducing costs and supporting your workers requirements from wherever they are based.
Avoira work with multiple CC vendors integrating into a multitude of platforms to provide our customers with best-in-class solutions.
With advanced, next generation technologies, we can drive the efficiency of your contact centre agents and help you improve your customer satisfaction.
Fully hosted CC solutions give you the flexibility, reliability and scalability of a cloud based solution without the need for large scale investment.