fluency newsletter - issue 10

newsletter - issue 10 Page 20 Fast and flexible radio hire solutions for every budget

3 The latest quick tech review 4 Case study: HMV 6 Introducing the new JPL Explore 8 Introducing the new MOTOTRBO R7 10 Microsoft Teams with Direct Routing 12 The Jabra Engage range Contact us 0333 001 5151 info@avoira.com www.avoira.com Contents 3 Generate budget We'll buy your unwanted handsets, headsets, devices and any legacy IT equipment! Trade in your equipment that is no longer fit for purpose or just simply out of use. Why Avoira Buyback? • Upgrade out-of-use/ageing equipment • Help to fund homeworking rollout • Create budget for your migration to Teams • Decommission and collection service available learn more 14 Motorola Safety Reimagined 16 Poly All Together 18 Small business cyber security 20 Fast and flexible radio hire 22 EPOS EXPAND meeting room solutions Here we review and compare four of Logitech's professional webcams. We review the Brio, 930e, 925e and c505e to help you decide which would be best for you and your business. Watch our latest quick tech review watch the video

With a high street presence dating back over 100 years, HMV is one of the UK's most recognisable and loved retail brands. It was acquired in 2019 by Sunrise Records & Entertainment which has grown its retail estate to embrace 111 entertainment and music stores trading under the HMV and Fopp brands. These are supported by head offices in Solihull and London and a warehouse sited beneath its flagship HMV Vault store in Birmingham. When Sunrise acquired HMV, it inherited a legacy telephony system comprising a variety of on-premise PBXs fed by standard, PSTN and ISDN lines. "We saw there was a real opportunity to not only secure cost savings but significant improvements in functionality." Rich Hanlon, Technical Services Manager, HMV CASE STUDY read the full story 4 Avoira's engineers were available whenever we needed them and worked closely with my team. 5

Introducing the JPL Explore DECT, the next generation of wireless headset The new Explore has been future proofed with enhanced software for further developments, heightened compatibility and improved sound. Equip your team with the latest technology from JPL. buy now 7 6 JPL Vision Mini JPL Vision Mini is a small 1080p USB webcam with full HD glass lens. The webcam has a tri-fold hinged bracket with a gripper foot so it can be placed securely above monitors or laptops. JPL AERO Business dual ear headband assembly to be used together with the Aero Headset Microphone module to make a complete binaural headset assembly. JPL Commander 2 The Commander headsets are universal plug & play USB professional headsets, compatible with all major softphones. In tests, the JPL's Surround Shield™ and Real Sound™ technology out performed all other wired noise cancelling headsets, delivering a true voice tone that has to be heard to be believed. learn more learn more learn more JPL devices for all working styles Watch our quick tech review of the JPL Commander 2 view all JPL devices

The MOTOTRBO R7 is a digital two-way radio that offers loud, clear and customisable audio in a rugged, dependable and connected device. Hear and be heard, connect when it counts and get critical information quickly with the new R7 series. Advanced audio processing ensures that your voice is always understood, whilst the rugged construction is ready for the toughest environments. Introducing the new MOTOTRBO R7 8 • Large and optimallylocated emergency button • Front and back microphones for advanced noise cancelling Compact design Critical info at first sight Customisable audio experience Connect and collaborate Built to last Crystal clear audio Features More features than ever before, in a sleek and ergonomic form factor Big features, compact design • 2.4/5GHz Wi-Fi and Bluetooth 5.2 for fast and secure connectivity • Large 2.4 in. QVGA 320 x 240-pixel display for simple navigation • Powerful forward-facing speaker, positioned behind the keypad, delivers loud and clear audio • Li-Ion batteries to keep your radio light while providing long battery life learn more All these new features fit into a sleek and sophisticated form factor that is rugged while being easy for your teams to carry for an entire extended shift. 9

Microsoft Teams Direct Routing solutions provides all of the Microsoft Teams Voice functionality with the added flexibility and control of being able to bring your own SIP and even integrate into legacy telephony platforms. Teams Direct Routing is a simple add on to Office 365 that enables PSTN calling through Microsoft Teams and allows users to make and receive calls on any device. Harness the full power of Microsoft Teams with Direct Routing Why use Direct Routing? Enable Enterprise Voice in Microsoft Teams to make PSTN calls without needing any other additional hardware. Uniting people through technology With over 40 years of providing managed services and consulting for integrated technology solutions, we can help you to focus on your business whilst we support your technologies. Become part of our journey and follow us! find out more Use Microsoft native PBX capabilities and connect local SIP trunks and associated number range Enterprise level functionality including call analytics, recording, queuing, contact centre and more A simple monthly subscription cloud service that can be delivered to selected users Or integrate your existing PBX to retain current features via Microsoft Teams 11 10

Engage range Have better conversations, both at home and in the office, with Engage 55. This intuitive headset is designed for those who spend most of their day in calls or virtual meetings, giving you an extensive wireless range and the highest levels of security, for maximum peace of mind. Whether you’re working from home or a busy office, Engage 55 will keep you sounding professional for every single conversation, no matter what’s happening around you. 12 find out more Jabra Engage 75 Stereo/Mono Be free. The Jabra Engage 75 is perfect for those who need maximum range and multiple device connections. Jabra Engage 65 Stereo/Mono Be mobile. The Jabra Engage 65 is perfect for those who need to move around while they talk. Engineered to enhance customer satisfaction 13

learn more We believe that safety, efficiency, and productivity are deeply interrelated. That the technologies that make us safer can also make us better at everything we do. We’ve made that vision real by creating the first ecosystem to unify the technologies that keep us safe on one single platform - voice, video, data, and analytics. Creating solutions that address the industry challenges of today with an eye toward the future. Safety Reimagined 14 MOTOTRBO two-way radios Control room solutions Critical connect Access control for emergency response 15 Appearance search Identity search Motion detection Focus of attention Analyse How do we keep an eye on thousands of visitors? Video security Watchlist alerting Access control Radio alert Detect How do we know who's coming to our environment? Communicate How do we stay connected and keep people informed? Respond How can we provide eye-on-scene from anywhere? We're creating technology for a safer world WAVE PTX push to talk Communications Avtec scout select

16 All Together Empower teams to work as one, wherever in the world they may be. With AI-powered solutions, distraction-free audio, and exceptional service, we erase distance and amplify the exchange of ideas. Flexibility, versatility, and sheer quality: that's what Poly delivers with solutions for Microsoft Teams Rooms. Available in focus, small, medium and large configurations, each of these all-in-one systems comes fully equipped with Poly conference camera with Poly meeting AI technologies, a collaboration PC with a PC mount kit, and an easy touch controller. learn more 17 Studio P5 Studio E70 Studio P15 Sync 20+

ESET PROTECT ENTRY ESET PROTECT ADVANCED ESET PROTECT COMPLETE Security management Endpoint protection File server security Full disk encryption Cloud sandbox Mail security Cloud app protection learn more Protect your business from cyber-attacks, ensuring endpoints, business data and users are secured with multi-layered technology. 19 18 Get the right level of security protection for your business Small business cyber security Affordable, scalable and customisable solutions that keep you one step ahead of any threat. Cross platform solutions for all OSes UK based customer care Signature light footprint Easy deployment Top rated malware detection

With no minimum or maximum hire periods, arranging your radio hire has never been easier. What's more, our flexible rental options include maintenance, so you don't have to worry about the upkeep of products. We offer both short and long term hire contracts as well as managed services, allowing our clients to benefit from easy access to an impressive inventory of twoway radio products. Fast and flexible radio hire solutions for every budget 21 20 Two way radio experts Quality checked Ofcom licenced Professional advice from long established business two-way radio experts All our equipment is quality checked and pre-tested by our qualified engineers Pre-licenced radios to eradicate issues and waiting times Flexible hire options Nationwide Latest technology Range of systems All inclusive Our fixed cost hire packages include maintenance, batteries and antennas Short and long terms with no minimum or maximum hire periods We supply customers nationwide with quick dispatch times We stock all of the latest digital two-way radio systems from the top brands We offer on-site and wide area radio solutions Installation and training Preventative maintenance Independent consultancy Highly responsive technical support Repair services Why Avoira radio hire?

22 Level the playing field with intelligent meeting room solutions that empower your meeting participation whether working remotely or in the office. The EPOS EXPAND range allows everyone to focus more on the conversation with their colleagues, and less on taking notes. Boost productivity and engagement for all meeting attendees by ensuring remote participants can hear everything as if physically in the room. learn more 23 EPOS EXPAND meeting room solutions Video collaboration reinvented Meet the reality of the hybrid workplace, unite colleagues effectively and take your virtual meetings to the next level with EPOS EXPAND meeting room solutions. EPOS EXPAND Capture 5 An intelligent speaker for all Microsoft Teams Rooms systems. Advanced voice recognition and transcription capabilities provide an inclusive meeting experience as if all in the room together. EPOS EXPAND Vision 3T Core A sleek, intelligent, high-definition video bar for today’s smart office. Join meetings with just one touch and enjoy a full Microsoft Teams experience.